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FAQ

Do you travel all over France ? Abroad ?

Our lab is located in Île-de-France, as well as most of our events. However, we travel everywhere, in France and abroad according to your needs. We have already had the opportunity to carry out many events, as well as street marketing operations in beautiful locations in London, Madrid, Brussels, Geneva, Mykonos, Milan, and New York.

How far in advance should I confirm the service with you ?

For perfect organization, it would be preferable to confirm your event at least 5 days in advance to allow us time to book teams, place orders, block equipment, and tricycles. However, we are committed to making your event a success, even if it is a last-minute reservation !

What do I need to provide at the event location ?

We are fully autonomous in most of our animations. We offer a turnkey service by bringing the equipment and our teams to set up, animate, and tidy up post-event.

We need you to provide access to power outlets and spaces for our carts!

Nous avons besoin de vous pour nous donner l’accès à des prises électriques et des emplacements pour nos charrettes !

Is it possible to customize the stand and containers ?

Customization is our strength and our added value.

We offer complete customization, from the stand (tricycle / buffet) to the waitstaff uniforms, as well as the consumables, whatever they may be. You provide us with the visuals, and we take care of the rest.

How does your stand set up if we don't have an elevator or it's too small ?

As tricycles have a fairly significant weight, we prefer buffets in case of events on floors without an elevator. They are less bulky and facilitate installation.

 
How many stands do you have ?

We have a fleet of over 300 tricycles, with modules adapted to all types of culinary animations: for cooking, keeping cold, and also a smooth work surface. They were imagined and built directly by the Lily’s Carts team, with eco-responsible materials, and are the key elements for creating food courts for your events.

 
How many guests can you serve ?

We can serve from 20 to 10,000 people. We have a strong team of headwaiters, servers, and runners to make your event a great success. We ensure fast service thanks to the expertise of the Lily’s Team.

How much time do you plan for installation ?

We plan to arrive 2 hours in advance to prepare and set up everything. We adapt this time depending on the number of stands present and the size of the event.

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