QUOTES AND ORDERS

Any order is only definitively registered when it has been confirmed in writing (form for agreement attached to the quote). The caterer will under no circumstances be obliged to provide the service of goods or dishes that it does not provide, unless additionally invoiced.

Late penalties: Twice the legal annual interest rate in force calculated from the due date until full payment of the price.

Fixed compensation for recovery costs in the event of late payment: €40

All reservations must be accompanied by a payment equal to 50% of the total amount of the service. Services are paid 7 days before the date of the demonstration.

MODIFICATIONS AND CANCELLATIONS

The reservation is only valid for the date, the appropriate location, the type of service and the estimated number of people, any essential change in one of these elements may result in the caterer canceling the service. Any cancellation on D-2 results in the invoicing of damages up to 100% of the planned invoicing, on D-1 this amount is set at 100% then at 100% the same day.

BILLING

The invoicing conditions are as follows: the prices confirmed on the quote are firm for 1 month (quote date). After this period, they may be modified depending on economic conditions, the applicable rates then being those in force on the day of the service. Price, Payment Conditions For Catering Service Services The invoice will be paid according to the terms specified on the quote.

LIABILITY AND INSURANCE

The caterer being neither the initiator nor the organizer of the reception, it is the obligation of the client (legal or natural person) to take out an insurance policy covering the risks linked to their civil liability specific to this event. However, the caterer incurs civil liability for the services it charges. Any external event of force majeure (demonstration, blockage, accident, general or particular strike, attack,
war, physical aggression, exceptional legal provisions) releases liability. The risks of loss, breakage or damage to goods present at the place of reception cannot be covered by insurers and remain the actual responsibility of the customer. The same applies to the costs of restoring the premises. Thus, it will be up to the customer to insure at his own expense the valuable goods that
his guests or himself would introduce to the reception venue. The caterer declines all responsibility in the event of theft of funds and value, loss, damage to belongings belonging to customers and/or participants which may occur during the reception. In addition, the client will be responsible for any loss, breakage, damage which could be caused by the participants and/or the staff in his charge, on the goods and equipment belonging to the caterer and those made available to the caterer. organization.

COMPLAINTS AND DISPUTES

Any complaint regarding the service provided must be made in writing within 24 hours following the service. Any dispute concerning invoicing must be made by registered mail and cannot be taken into account after 8 days after the service. Placing an order implies full and unreserved acceptance of the general conditions of sale. In the absence of an amicable settlement, all disputes will fall under the sole jurisdiction of the courts of Saint-Quentin.

LEGAL NOTICE

All mentions concerning Les charrettes de Lily are provided for information purposes and are not contractual. They do not constitute a commitment, can be modified at any time and cannot engage our liability, in accordance with the law.

TAKEN PHOTOS AND VIDEOS AT EVENTS INVOLVING les charrettes de lily

As part of our participation in events where Lily’s carts are present, we reserve the right to take photos and videos. By accepting these terms and conditions, customers and participants acknowledge and consent that photos and videos may be taken without their knowledge or with their express consent.

We also reserve the right to publish these photos and videos on our own social media accounts and/or other online platforms for promotional and marketing purposes, without obtaining additional consent from the individuals present on the sites. pictures.

However, if a person does not wish to be photographed or filmed, it is their responsibility to clearly communicate this to the team on site so that appropriate arrangements can be made to respect their privacy.