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Store Opening and Product Launch Events in London

Open with a moment people remember

A new store or a new product only gets one launch day. We help brands make it count: street teams and flower tricycles to bring people to the door, coffee carts and tastings to welcome them, and a setting that looks like your brand in every photo.

Our coffee carts have served guests for Burberry, Paul Smith, Loewe and Moynat, and Longchamp’s flower tricycles handed out 2,000 daisy bouquets in Paris and London.

See also our drive-to-store campaigns, coffee cart hire and pop-up shops.

Burberry branded coffee cart with La Marzocco espresso machine, branded cups and hot chocolate
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What we bring to your launch

Before the doors open: street teams and drive-to-store actions in the neighbourhood.

On the day: coffee carts, mobile bars and tastings for your guests.

Showcase: branded tricycles, kiosks or a pop-up for your product.

People: hosts, ambassadors and even a mascot.

Smiling barista serving coffee in a Fossil branded cup from a custom coffee kiosk
Paul Smith Bar Paul branded coffee cart with espresso machine and branded cups

How we prepare your launch

Share your launch
Your store or product, your date, your guests and your goals.
Concept
We design the experience, from the street to the shop floor.
Production in London
Branded carts, tricycles and materials built in our workshop.
Launch day
Our teams bring people in and welcome every guest.

Why brands choose Lily

One team, from the first call to the last guest.

The cart

Designed and built in our London workshop, eye-catching and fully equipped.

Bespoke design

Every detail adapted to your brand, from the cart wrap to the cups and napkins.

Our people

Friendly hosts who represent your brand with warmth, from set-up to the last guest.

Responsible choices

Local suppliers where possible, reusable equipment and waste kept to a minimum.

One launch day, done properly

Opening soon?

Discover our Instagram account.

Let’s plan your launch

Launch events for every brand

We create launch moments for fashion, beauty, food and lifestyle brands across London.

Store openings

Bring the neighbourhood to your door.

Product launches

A moment around something new.

Relaunches and refits

Show customers what has changed.

VIP evenings

Hospitality for your best clients.

Seasonal launches

New collections and festive windows.

Brand moments we have created

Barista pouring espresso into Tommy Hilfiger branded coffee cups at a brand activation
longchamp london 3
Loewe branded coffee cart with espresso machine, syrups and hot chocolate for an in-store event
Branded takeaway coffee cups and personalised biscuits featuring a company logo for a corporate barista event.
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Explore our launch services

Guide passers-by from the pavement to your door.

Real baristas and branded cups for your event.

Pop-up shops and kiosks designed and run by us.

Warm hosts and hostesses for your guests.

Costume characters that draw a crowd.

Store openings and launches: your questions answered

How do you make a store opening memorable?

By creating a moment people want to join and share: a striking set-up outside the store, a warm welcome with drinks or tastings, and street teams that bring passers-by to the door.

What is a good idea for a product launch event?

Let people experience the product: a tasting, a demonstration or a branded pop-up, combined with hospitality and a photogenic setting that matches your brand.

Can you bring people to the store on opening day?

Yes. Our drive-to-store teams invite passers-by in the surrounding streets to visit the store, with flyers, samples or offers.

Can you serve coffee or drinks at the opening?

Yes. Our coffee carts come with real baristas, plant milks and branded cups.

Are you a product launch agency?

We design and run the live side of launches: the experience, the stands, the street teams and the hospitality. We can work alongside your PR or creative agency.

How far in advance should we plan a launch?

Ideally several weeks ahead, especially if you need branded carts or a bespoke set-up. Tell us your date and we will tell you what is possible.

Do you have a store opening example?

Yes: 10 carts and a cocktail bar for 350 guests at an Orange event for the reopening of Notre-Dame. Read the Orange case study.

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